Questions or concerns? Please submit to the IST Service Desk, (May 25, 8:50 a.m.): This work is being rescheduled for a later date more details will be provided once available. If unable to upgrade your mail client, ensure you are using a supported web browser and access your mailbox via the web client. If this occurs, you may upgrade your Mac OS or ensure you are using a supported web browser and access your mailbox via the web client. If Mac OS users are using an out-of-date OS, they may receive a “Can’t connect to the account “Exchange”.” error message indicating the username or password was incorrect. Linux users should consider using Thunderbird or the web client. Update or switch to a mail client that supports modern authentication. If you are using an older mail client or one that does not support modern authentication, you may: Most issues can be resolved by removing and re-adding your mail account to the mail client. If you are using an up-to-date mail client that supports modern authentication, there should be no impact. What is the impact? This process may take up to 24 hours to take effect. When is this happening? Thursday, July 15. The change from Basic Authentication to Modern Authentication will require Microsoft 365 mailboxes to use two-factor authentication (2FA), which will help improve the security of the mailboxes and prevent unauthorized access. What is happening? Basic Authentication, a less secure authentication method, will be disabled for Microsoft 365 mailboxes.īasic Authentication is being removed by Microsoft.
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